Please contact MARTA Mobility Eligibility at (404) 848-5389 during business hours, Monday - Friday, 8:30 AM - 5:00 PM for detailed information regarding these procedures. Mobility Fares; Partnership Program; University Program; Student Program (K-12) Group Discount; Parking. University Program. Note:You can check the expiration date of your card at a Breeze Vending Machine, or make note of the cards expiration date, which appears each time you tap your card at the rail station fare gate, at the bus fare box and at the Breeze Vending Machine. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM - 5:00 PM. Local, Express, . Mobility Operators are permitted to assist customers who utilize wheelchairs or other mobility aids up or down one curb or step unless it poses a safety risk. Customers have ten (10) days from the postmark date of any written notification to dispute any no-show infractions. During this thirty (30) day waiting period, customers will still be eligible to ride MARTA Mobility; however, they will be required to show photo identification and pay with cash for each trip. Update: The first of Atlanta's Streetcar vehicles has been repaired and is back in service. MARTA Mobility Customer entering through Rail Station fare gate Same-Day cancellations must be made at least two (2) hours before the scheduled ready time. Red Line service will be suspended south of Medical Center from 9pm Feb. 17 through the end of service on Feb. 22nd. For the safety and comfort of the operator and other customers, service animals are required to be completely under the control of their handlers at all times and absolutely non-aggressive. Please note that your application will not be processed until MARTA Eligibility receives your completed Part AandPart B forms. For safety purposes, it is strongly recommended that wheelchairs be backed onto the hydraulic lift. If you were issued a temporary card, your eligibility to participate in the Reduced Fare program will expire on December 31st of the current year. Customers are responsible for providing access to gated communities or secured complexes. The customers Ready window begins at 6:45 AM, and ends at 7:15 AM (Ready Time plus 30 minutes). 30 Alabama Street Atlanta, GA 30303 Monday - Friday 8:30 a.m. until 5 p.m. Weekday: 4:45 AM - 1 AM; . (Across from Lindbergh Center station) Part B of the application must be completed by a licensed rehabilitation or medical professional affiliated with an accredited service center working with disabilities. Mobility Fares pageto learn more about paying for MARTA Mobility. Atlanta, GA 30324 Atlanta, GA 30303. Regular fixed route buses are low-floor with ramps for easy boarding for riders who use Mobility Aids or have difficulty getting up and down bus steps. It is the customers responsibility to maintain a valid MARTA Breeze Card and to reapply for service prior to ones eligibility expiration date. Download the application (click on the link below), or contact the Mobility Eligibility office at 404-848-5389 to request an application for Mobility Services. Requests to suspend subscription service until further notice will not be accepted. APPLICABILITY OF PARATRANSIT: The Paratransit Breeze card is for use on all MARTA Mobility vehicles and allows access to MARTA fixed route services according to current MARTA fare policy. For individuals who wish to learn to navigate MARTAs fixed route and rail systems you may contact MARTAs Travel Training department at 404-848-5193 or No-Shows that are not within the customers control will not be counted against the customer (i.e. You may also e-mail: Inconvenience in using the fixed route system is not a basis for eligibility. B. Alternative format requests may also be made during the application process. PDF version] to print a hardcopy of theMARTA Mobility Eligibility Application for Certification Part B(for the completion by your Health Care Provider). Reservations can be made by calling Paratransit Reservations at (770) 427-2222. MARTA Mobility provides ADA-complementary paratransit service to anyone unable to ride or disembark from regular MARTA transit services. You can also contact MARTA customer service: 404-848-5000 or email: schedinfo@itsmarta.com. 5. When the Mobility Bus arrives within the Ready window, customers must board the Mobility Bus within five (5) minutes of its arrival. Rail stations have both elevators and escalators. Suspensions will be delayed pending the outcome of the appeal and Mobility service will not be interrupted. The customers Ready window begins at 4:15 PM and ends at 4:45 PM (Ready Time plus 30 minutes). MARTA Mobility. Interviews at MARTA Experience Positive 71% Negative 21% Neutral 8% Getting an Interview Applied online 74% Recruiter 9% Employee Referral 6% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at MARTA Bus Operator (4) Intern - Hourly (2) Station Agent (2) Managerial (1) See more interviews for top jobs Please remember that MARTA Mobility is a shared ride service and customers are encouraged not to neglect personal hygiene so as to cause an adverse effect on the ability of MARTA to provide acceptable services. Personal Care Attendants (PCAs): A maximum of (two) 2 children under the height of 46" may accompany a MARTA Mobility customer free of charge. The Metropolitan Atlanta Rapid Transit Authority (MARTA), operating within Fulton, DeKalb, and Clayton counties is committed to providing safe, reliable, timely and clean public transit services to all of our customers. If the facility has a guarded gate or limited access, the customer should inform the security staff of the scheduled pick-up and return times. Reservations can be made by calling MARTA Reservations at (404) 848-5826 to book trips between MARTA and CCT. Atlanta, GA 30324-3330, In Person: When the customers priority is to be picked-up by a certain time, the CCR will state a Ready Time and apply the thirty (30) minute window. The MARTA Mobility Breeze Card will allow Mobility customers to use MARTA fixed bus and rail at no charge. Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY 404-848-5826. Customers who stand on the lift must be able to stand without assistance and hold the rails with both hands. The following procedures have been developed to ensure safe vehicle movement and standardized connecting point guidelines for major complexes. MARTA Mobility is a shared ride, advance reservation mode of public transit. Customers who wish exercise this right to a second level of appeal, should contact MARTAs Eligibility Specialist at. The fax number for Mobility Eligibility is 404-848-6900. Riders' Advisory Council; MARTA HOPE Program; . It is your responsibility to maintain the Breeze Card in good, useable condition. At the beginning of each month, MARTA Mobility staff reviews the No-Show history of all customers who have received Warning Letters for the previous month. Show details How it works Open the application for marta mobility and follow the instructions Easily sign the marta mobility application pdf with your finger Send filled & signed marta paratransit application or save We introduced MARTA Employee Self-Service to help streamline our human resources and payroll process. MARTA Customer Experience. Click hereto learn about MARTA's Travel Training Program. Advance cancellations are cancellations that are made one (1) to seven (7) days in advance of the day of travel. The application has two (2) parts (A & B) and is the first phase of the process. Disadvantaged Business Enterprises (DBE) Program, MARTA's Transportation Assistance Program for the Homeless, Title EXAMPLE: Customer prioritizes the Pick-Up Time. Train Hours. CCRs will provide a Ready Time when the trip request is confirmed. Visit our Everybody needs their own. If anyone else is caught using your card, the card will be confiscated and you will have to wait a minimum of 30 days before receiving a replacement. It may also be used to transport customers to fixed route, bus, or rail stations (feeder service). Mobility Operators are not permitted to provide assistance that requires them to leave their assigned Mobility Bus unattended for a lengthy period of time or lose their ability to keep their assigned Mobility Bus under visual observation. Scooters are often unstable on lift equipment. Once a subscription schedule is confirmed, the Mobility Bus will arrive during the scheduled pick-up window at the same location each day as prearranged with MARTA. The fax number for Mobility Eligibility is 404-848-6900. If Customers do not exercise their right to appeal, the suspension of service will occur according to the dates outlined in the original suspension letter. The position pays very well also. 2424 Piedmont Road NE MARTA Transit; The suspension will go into effect on the 15th day of the next month and will last seven (7) consecutive days. The customer cannot depart earlier than 4:00 PM. Customers who require door-to-door assistance should make this request at the time a reservation is made; however, MARTA Mobility will make its best efforts to provide the needed assistance to customers who do not request assistance in advance. 2424 Piedmont Road, NE Customer Name (first and last) or Customer Identification Number. MARTA is dedicated to being here for those needing essential travel during the COVID-19 pandemic. Customers using oxygen tanks should have at least a four (4) hour supply of oxygen. Service cannot be provided earlier, later or on days when MARTA fixed routes bus and rail services are available. MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. 404-848-5826. This includes following or stalking passengers or employees. Day and time of experience MARTA is dedicated to being here for those needing essential travel during the COVID-19 pandemic. The buses operate in an ADA-designated service area within Fulton, DeKalb and Clayton Counties and the City of Atlanta. Is complementary paratransit service that operates within the same service area as fixed route bus and rail services. Service cannot be provided earlier, later or on days when regular MARTA service is not available. You can also call our Customer Service Center at 404-848-5000 and follow the automated prompts to 'Breeze Card Registration.'. You willstill have the optionof goingintovoicemail. A MARTA Mobility Service Agent will explain the service and/or mail an application. Mobility buses are equipped with four (4) point tie-down securement systems and MARTA strongly encourages customers to be secured in accordance with the standard operating procedure. The Americans With Disabilities Act of 1990 (ADA) requires MARTA and other public transit agencies throughout the country to provide complementary paratransit service, or equivalent public transportation to individuals with disabilities who cannot board, ride or get to an accessible fixed route bus or rail station because of their disabilities. A MARTA Mobility Service Agent will explain the service and/or mail an application. MARTA secured a $2.6M grant for the purchase of 6 New Flyer Xcelsior battery-electric buses that will reduce fleet emissions. If the complex is inaccessible to a MARTA Mobility Bus, customers must meet the bus at the main entrance of the complex. We offer Reduced Fare Breeze Cards to eligible senior citizens, people with disabilities and Medicare cardholders. The customer must prioritize either the Drop-off or Pick-up time when making a reservation. All MARTA Mobility Customers and companions must pay the fare to ride upon boarding. When a return trip is needed, indicate the desired pick-up or drop-off time. MARTA Mobilityis our service that provides ADA Complementary Paratransitservice to anyone unable to ride or disembark from our regular MARTA transit services. This applies to an individual who would be able to use the fixed route system if it were accessible (e.g., when a low-floor or ramp-equipped bus is not available). A MARTA Mobility Service Agent will explain the service and/or mail an application. A $5.00 replacement fee will be charged for all subsequent replacement cards.